Switching to an Australian provider made things easier and more affordable.

60%
Reduced costs
30%
Faster response times
Company
Finch Legal
Industry
Legal
Location
Toowoomba, Queensland
Company size
0-50 people
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“Annature is easier to use than Docusign and it is a homegrown brand.”
“We wanted something a bit more local and more affordable. Annature fits that well — it’s an Australian company, and the fees are lower than Docusign.”

Finch Legal is a law firm based in Toowoomba specialising in a range of legal services for clients across Queensland.

Digital document execution has become an important part of daily operations, with staff sending and managing signing packs every day.

The problem

Before using Annature, Finch Legal used Docusign for document execution. While Docusign worked, the firm preferred using an Australian platform that aligned better with the way they operated.

“We wanted something a bit more local and more affordable,” Molly explained. “Annature fit that well — it’s an Australian company, and the fees are lower than Docusign.”

The solution

Digital signing is now part of Finch Legal’s standard process. Staff send documents directly to clients for signing and can track progress through the platform.

“It’s an easier process for us,” Molly said. “We use Annature every day and have no issues with it.”

What difference has this made?

The transition to Annature has given the team more value for money without sacrificing capability, and support is easier to access when needed.

“It’s easier to get in touch with someone if there’s a question,” Molly said. “Compared to Docusign, Annature just feels easier to use.”

The outcome

By switching to Annature, Finch Legal now has a cost-effective signing solution backed by an Australian support team. The firm continues to use Annature every day as part of its document workflow, making signing simpler for both staff and clients.

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“Annature quite quickly became the first on the list to recommend to all my clients because of how well it worked for us. It looks beautiful. It’s easy to use. It scales properly on the phone.”

Stacie Shaw
Partner, PKF Sydney and Newcastle
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