Real-time tracking and automated reminders eliminate contract delays, ensuring seamless, compliant agreements for a fast-moving telecommunications industry.
Naveen Yellala
In the fast-evolving telecommunications industry, efficiency and reliability are essential. UTelecom, a leading provider of unified telecommunications solutions, services a dynamic business market where flexibility and responsiveness are key. With sales teams operating remotely and a need for seamless client onboarding, the company sought a digital contract solution that aligned with its agile operations. By choosing Annature’s e-signing platform, UTelecom has simplified its contract management process, improving both compliance and workflow efficiency.
Naveen from UTelecom explains, “We were looking for a document signing solution that wasn’t tied to rigid per-user licensing. Our sales reps are on the move, and contract usage fluctuates—there are times when multiple agreements need to be sent in a week, while other periods see a lighter volume. Annature’s pay-as-you-go model was the perfect fit.”
Before adopting Annature, UTelecom used different signing tools across various departments. However, for external contracts, they needed a more flexible and independent solution. “Annature allows us to streamline our end-user agreements in one place, keeping everything digital, compliant, and easily accessible,” Naveen shares. “It’s a smooth and professional way to handle contracts without the hassle of manual paperwork.”
One of the standout benefits for UTelecom has been the ability to track agreements effortlessly. “All our contracts are digitally signed, timestamped, and securely stored with an audit trail, which gives us confidence in our processes,” Naveen says. “We don’t have to chase paper trails or manually verify if a contract has been signed—it’s all there, neatly organised and easily retrievable.”
Beyond document signing, UTelecom has also leveraged Annature’s automation tools to enhance efficiency. “We’ve set up automatic reminders, which means we don’t have to manually follow up with clients to complete their agreements. The system handles that for us, reducing delays and making our processes more efficient,” Naveen explains. “SMS notifications have also been useful for ensuring clients are aware of pending contracts, especially when time is critical.”
As UTelecom continues to evolve, Naveen is keen to explore additional features such as ID verification to enhance security and compliance. “We’re always looking for ways to improve our operations and client interactions. Annature has already provided a more structured and hassle-free way to handle contracts, and we’re interested in seeing how ID verification can further strengthen our workflows.”
By integrating Annature’s digital signing solution, UTelecom has gained the flexibility and efficiency needed to support its remote sales teams and growing customer base. With automation, compliance, and seamless tracking in place, the company can focus on delivering top-tier telecommunications services without administrative bottlenecks.
https://www.utelecom.com.au/
