The Roofing Group, a professional and trusted roofing specialist, proudly delivers quality roofing services on the Sunshine Coast and across Brisbane. With a focus on excellence and customer satisfaction, they offer a range of services including new roof installations, roof replacements, repairs, and maintenance. Their team of knowledgeable and experienced professionals is committed to providing top-notch roofing solutions to both residential and commercial clients.

To enhance their operational efficiency and streamline the contract signing process, The Roofing Group adopted Annature, an Australian-made eSigning platform. This shift from traditional paper-based methods to digital solutions has significantly improved their workflow and client interactions.

What challenges did you face in your organisation?

"Before we adopted electronic signing, we were doing everything on paper," says Ada Desir, an administrative professional at The Roofing Group. "As a small to medium-sized business, we needed a solution that was straightforward and efficient. Annature is incredibly user-friendly and self-explanatory. It has made sending out contracts so much faster."

The ability to send contracts electronically has been a game-changer for The Roofing Group. Clients no longer need to print, sign, and scan documents back to the office. Instead, they can review and sign contracts directly from their devices, making the process seamless and convenient.

How has Annature improved your processes?

"Our clients appreciate the ease of being able to sign contracts digitally," Ada explains. "Most people use their phones to sign, and the SMS feature ensures they receive the documents promptly. It's much easier for them compared to handling physical paperwork. This efficiency not only speeds up our operations but also enhances customer satisfaction."

The Roofing Group has also benefited from features like automatic reminders, which ensure that unsigned documents are promptly followed up without additional effort from the team.

"The automatic reminders are a fantastic addition," Ada notes. "Previously, I had to manually check and send reminders, but now the system does it for me. It saves time and helps us stay on top of our contracts. It's those little features that make a big difference in our daily operations."

Moreover, the simplicity and reliability of Annature have set it apart from other platforms they've tried in the past.

"We've found Annature to be the easiest eSigning platform we've used," Ada concludes. "It's straightforward and efficient, which is exactly what we need. The whole program is so easy to use—from marking where clients need to sign to sending out the contracts. It has made our contract management so much simpler. We couldn't imagine going back to the old way of doing things."
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https://www.theroofinggroup.com.au/