At Subtle Art Aesthetics, delivering seamless, high-quality cosmetic treatments requires precision at every level—including documentation. As a clinic that works with prescribing doctors to manage patient scripts, founder and cosmetic nurse Jasmine Dobinson needed a digital solution to streamline approvals without delays or administrative burdens. Since adopting Annature, Subtle Art Aesthetics has significantly improved its efficiency in document management, cutting administrative workload and ensuring smoother workflows for its medical team.

What challenges did you face in your organisation?

Before Annature, document signing for patient scripts required multiple manual steps, from printing and scanning to chasing signatures. Jasmine quickly realised this process was too time-consuming for her fast-paced clinic. “It’s quick, it’s easy,” she explains. “Before, I had to wait for documents to be printed, signed, and scanned, but now everything is done instantly. It’s been a game changer.” The adoption of Annature has reduced the time spent managing documentation by at least 50%, allowing the clinic to focus on patient care rather than paperwork.

How has Annature improved your processes?

One of the standout features for Subtle Art Aesthetics has been the use of templates. With scripts requiring consistent formatting and information, Annature’s template feature ensures accuracy and saves time. “Setting up templates at the beginning made everything super easy. Now, I don’t have to redo the same documents every time—I just send them straight through,” Jasmine notes. This has eliminated repetitive data entry and reduced the risk of errors in patient documentation.

Automatic reminders have further improved efficiency, helping to keep the process moving smoothly. “Doctors are busy, and sometimes they need a nudge to sign off on scripts. Now that we’ve enabled reminders, it keeps everything on track without me having to follow up manually.” This feature has cut down on unsigned documents and sped up approval times, ensuring patients receive their scripts without unnecessary delays.

Another key advantage has been the ability to track document status in real time. “I love that everything is all on one page,” Jasmine says. “Instead of digging through emails to see if something has been signed, I can check the dashboard instantly.” This visibility has reduced administrative back-and-forth, allowing the clinic to maintain a more organised workflow.

As Subtle Art Aesthetics continues to grow, the clinic is exploring even more ways to leverage Annature’s features for better efficiency. “Anything that saves time and makes our work easier is a win for us,” Jasmine says. By integrating digital signing into its daily operations, the clinic has not only enhanced its internal processes but also ensured a smoother experience for both staff and patients.

https://www.subtleartaesthetics.com.au/