Shift Your Storage, a unique storage unit emptying service based in Sydney, is revolutionizing the way people deal with their unused belongings. With a mission to "Donate, Recycle, or Toss" unwanted items, they partner with numerous charities and organizations to offer pre-loved goods to those who truly need them. By addressing the emotional and logistical challenges of emptying storage units, Shift Your Storage is making a significant social impact while promoting sustainability.

What challenges did you face in your organisation?

When founder and CEO Prudence Madigan set out to launch her innovative business, she knew that having an efficient and user-friendly contract system was essential. Handling sensitive situations—like assisting a 75-year-old going through decades of belongings—required a platform that was both straightforward and accessible.

"I needed a solution that made it easy for our clients to open and sign documents without any hassle," Prudence explains. "I wanted everything to be clean-cut and simple, so our clients could focus on what really matters rather than getting bogged down with complicated technology."

Prudence turned to an Australian-made eSigning platform to meet her needs. The onboarding process exceeded her expectations.

"The onboarding was smooth and incredibly informative," she recalls. "I wasn't overwhelmed with information, and all my questions were answered clearly. Harrison was exceptionally patient with me—I'm not the most tech-savvy person, so I tend to ask a lot of questions. He even put together a fantastic step-by-step video that I could follow at my own pace. I couldn't fault them in any way."

One of the standout features for Prudence was the pay-as-you-go model.

How has Annature improved your processes?

"Being a small business, the pay-per-envelope system was perfect," she says. "I couldn't afford to be charged a hefty monthly fee if I didn't send out any contracts that month. This flexible pricing structure meant I could manage my costs effectively while still providing a professional service to my clients."

With the eSigning platform, Prudence feels confident that her clients will have a seamless experience.

"Our clients can sign documents on their phones or tablets, which is crucial for us," she notes. "Many of them may not be comfortable with technology, so having an intuitive and straightforward system is vital. It ensures that the process is quick and clear for them, especially when we're working within tight time frames."

Shift Your Storage's business model is not just about emptying storage units; it's about making a difference in the community. By photographing and cataloging items, clients can decide what to keep, donate, recycle, or discard. The company then works with shelters, charities, and organizations supporting domestic violence victims, the homeless, and those affected by natural disasters.

"I'm passionate about reducing waste and helping those in need," Prudence emphasizes. "We live in a fully developed country, yet we have people who can't furnish their homes or afford basic necessities. By redirecting items that would otherwise sit unused or end up in landfill, we're making a positive impact. The eSigning platform helps us streamline our operations so we can focus on what really matters."

As Shift Your Storage prepares for a full launch, Prudence is excited about the future.

‍"We're aiming to start strong and have everything in place," she says. "With the support of this eSigning solution, I feel prepared and confident. It's helped us get our contracts and operations sorted, which is a big step forward. Anything that allows us to concentrate on our mission of helping people is invaluable."
‍
https://www.shiftyourstorage.com/